Welcome to Halleys Tour and Travels
These Terms & Conditions outline the rules, responsibilities, and guidelines that apply to all bookings made with Halleys Tour and Travels, a registered travel agency under the Tourism Department of Jammu and Kashmir (Regd. No: JKEA00000038) and GST No: 01DDNPA4349K1ZM.
1. Booking & Confirmation
- All bookings are confirmed only after we receive the required advance payment.
- Once a booking is confirmed, you’ll receive an email or WhatsApp confirmation from Halleys Tour and Travels.
- Final payment must be completed before the commencement of the tour.
2. Payment Policy
- Advance payments can be made via bank transfer, UPI, or any authorized payment link shared by our team.
- Any pending balance must be cleared before the start of the trip.
- Prices mentioned on our website or shared over WhatsApp/email are subject to change based on availability and seasonal rates.
3. Cancellation & Refund
- Cancellations made 15 days or more before the travel date are eligible for a partial refund (after deducting service charges).
- Cancellations made less than 7 days before the tour are non-refundable.
- For detailed refund rules, please refer to our Cancellation Policy page.
4. Travel Documents
- It is the traveler’s responsibility to carry valid ID proof (Aadhaar, Passport, etc.) and any required permits for restricted areas in Kashmir.
- Halleys Tour and Travels will assist in obtaining permits wherever required but holds no liability for delays caused by documentation issues.
5. Itinerary & Changes
- All itineraries are planned carefully for destinations such as Gulmarg, Srinagar, Sonamarg, and Pahalgam.
- However, the company reserves the right to alter itineraries due to weather conditions, road closures, or safety concerns without prior notice.
- Any unused service or facility due to unforeseen reasons will not be refunded.
6. Liability & Responsibility
- Halleys Tour and Travels acts only as an agent for hotels, transport services, and local operators.
- We are not responsible for any loss, injury, or damage during travel, including delays, natural disasters, or third-party negligence.
- Travelers are advised to have personal travel insurance before commencing their trip.
7. Behavior & Conduct
- Guests are expected to maintain respectful conduct throughout the journey.
- Any illegal activity or violation of local laws will result in immediate termination of services without refund.
8. Governing Law
- All disputes are subject to Srinagar, Jammu & Kashmir jurisdiction only.
Contact Us
For any clarification or support, you can reach us at:
📞 +91-9622417072 / +91-6006043488
📱 WhatsApp: +91-9622417072
✉️ info@halleystourandtravels.com / halleystourandtravels@gmail.com
📍 Khanday Mohalla, Tilgam, Pattan, Jammu and Kashmir – 193108